E-commerce Executive – Bolton

We’re now looking for an Ecommerce Executive to work with our Commercial Operations Manager and enable greatness across our marketplace platforms, achieving maximum conversion and return on investment. Can you:

• Work with our creative teams to design the best ‘shop window’ for each channel.
• Drive direct to consumer acquisition and retention with strategic plans across SEO, paid search, paid social advertising and email marketing.
• Work closely with the Marketing and Customer Operations teams to ensure eCommerce activities, campaigns and promotions deliver a cohesive experience across all touchpoints.
• Ensure the effective day-to-day running of the website, working with external agencies where appropriate to ensure a seamless customer journey.
• Put the customer first with effective journeys, ease of use, communication and amazing service.
• Use analytics to gain insight, gauge performance and drive positive change.
• Report and forecast sales to inform stock, planning and product development.
• Create and optimise product listings (Keyword Research, Title, Bullet Points, Description & Backend Search Terms)
• Create and manage advertising campaigns – setup, optimisation, analysis and reporting.
• Take ownership of web analytics and accurate reporting to the Sales and Marketing teams
• Analyse online sales-related data to improve rankings, predict future sales and manage stock requirements.
• Keep ahead of new developments and trends in the e-commerce field, continually looking for new opportunities.
• Troubleshoot website and marketplace issues as and when they occur.

This is just a taste of the role – our growth mindset and close-knit team means you’ll have the opportunity to contribute to far more than we can capture in a job advert!

To be the best in this role, we need you to bring:

At least 2 years’ marketplace selling experience (Amazon and eBay) for B2C products, with a strong track record of successful conversion and ranking performance.

Clear commercial expertise – an in-depth understanding of current eCommerce trading conditions

Excellent analytical skills – able to use data to provide insights on trends and how sales channels can be optimised.

Confidence with IT, including familiarity with Google Analytics and web content management systems.

As well as the technical stuff, you’ll have bags of enthusiasm, optimism and willingness to work as part of a dynamic, innovative and friendly team within a growing family business. In return, you’ll have the opportunity to shape the future of our B2C business and be recognised for your contribution.

Part-time hours: 30 per week